MatzoTech Privacy Policy

Effective Date: 1 January 2022

MatzoTech (PTY) Ltd. (“MatzoTech,” “we,” “us,” or “our”) values your privacy and is dedicated to protecting it in accordance with this Privacy Policy. This document explains the types of information we may collect from you, or that you may provide, when you visit our website at matzotech.co.za (our “Website”), and outlines our practices for collecting, using, maintaining, safeguarding, and disclosing that information.

Information We Collect

We may also automatically collect certain details about your device and your use of our Website through cookies, web beacons, and other tracking technologies. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and other usage data.

How We Use Your Information

We may use the information we collect for several purposes, including to:

  • Provide, operate, and enhance our Website and services.
  • Send you quotations, invoices, and statements.
  • Communicate with you and respond to your inquiries.
  • Send you promotional and marketing materials, where permitted by law.
  • Protect our rights, property, and safety, as well as the rights, property, and safety of others.
  • Comply with legal obligations.

Disclosure of Your Information

We may share your personal information with third parties who provide services to us or on our behalf, such as hosting providers, payment processors, and analytics services.

Additionally, we may disclose your information to comply with legal requirements, enforce our policies, or protect our rights.

Data Security

We take the security of your personal information seriously and use secure, 2FA-enabled platforms to store all customer data.

We implement appropriate measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, please be aware that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Cookies are small files that a website or its service provider transfers to your computers hard drive or mobile phone storage through your web browser (unless you set your browser to stop cookies – see below) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. On our website, cookies are used to remember and process shopping cart items and save the preferences for future visits of registered users that are logged in.

A number of different cookies on this site are set by third parties. If you do not know what cookies are, or how to control or delete them, we recommend you visit aboutcookies.org for detailed guidance.

The user information collected through Google interest-based advertising and Google Analytics is used in accordance with Google’s privacy policies. Google cookies are not used to identify users personally and they do not use personally identifiable information to show interest-based ads.

Private Browsing

If you are not happy with the cookie policy, then you should either not use this site or you should delete the cookies generated through this site from your browser. Alternatively, you can browse this site using your browser’s anonymous usage setting: “Incognito” in Chrome, “Private Browsing” in Firefox, “Private Tab” in Opera, “Private Browsing” in Safari, etc. To start a private browsing session in the Microsoft Edge browser, open the Edge menu at the top right of the window and select “New InPrivate window.” Also refer to Android browser settings and private browser settings for Apple devices.

For any further information, please contact us.

reCAPTCHA

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

MailChimp

The MatzoTech newsletter is distributed through MailChimp. See the MailChimp Security and Privacy policy.

Tidio AI

This website is using Tidio, an AI chat platform that connects users with the MatzoTech customer support. We are collecting email addresses/names/phone numbers only with the consent of the users, in order to start the chat. The messages and data exchanged are stored within the Tidio application. For more information, please refer to their Privacy Policy.

MatzoTech is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to access or use some features of our Website or services. You can also opt out of receiving promotional emails from us by following the instructions provided in those emails.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our Website. The revised Privacy Policy will be effective immediately upon posting unless otherwise stated.

PAIA

The MatzoTech PAIA manual is published in terms of Section 51 of the Promotion of Access to Information Act, No. 2 of 2000 (“the Act” / “PAIA”).

See the MatzoTech PAIA manual.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Phone: +27 (0) 84 677 0330
Email: onlineshop@matzotech.co.za